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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services. 


Other Goods and Services


  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a consumer of different goods and services. 

El Indecopi presenta el libro Discriminación en el consumo y trato diferenciado ilícito en la jurisprudencia del Indecopi, que contiene los principales casos de discriminación denunciados ante la entidad en los últimos 16 años, a nivel nacional, entre 1998 y 2014.

Este libro analiza los motivos de la discriminación por consumo en el país y permite una diferenciación clara de los conceptos jurídicos de trato diferenciado desigual como una afectación al consumidor y el trato diferenciado ilícito. 

Descárgalo aquí