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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services. 


Other Goods and Services


  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a consumer of different goods and services. 

El Indecopi, en su rol de Autoridad Nacional de Protección del Consumidor, pone a tu disposición la publicación Estado de la Protección de los Consumidores en el Perú, Informe Anual 2016.

Infórmate sobre las actividades realizadas por los miembros del Sistema Nacional Integrado de Protección del Consumidor a nivel nacional, los diversos mecanismos existentes para la solución de conflictos de consumo, los principales hallazgos del Informe Anual 2015, entre otros temas de interés para los consumidores.

Descárgalo aquí.