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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services.




  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a telecommunications user. 


En esta publicación, conocerás los cambios más importantes ocurridos en el servicio de telefonía móvil, que han permitido su expansión y dinamización a favor de los usuarios peruanos. Además, podrás conocer las mejoras normativas en telecomunicaciones móviles, así como el ingreso de nuevos competidores en el mercado.