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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services. 


Other Goods and Services


  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a consumer of different goods and services. 

La Escuela Nacional del Indecopi pone a tu disposición una publicación dedicada al Foro Internacional sobre la Política Nacional de Protección al Consumidor, que se realizó el 15 de marzo de 2017, en el marco de las actividades por el Día Mundial del Consumidor.

En esta publicación, encontrarás las ponencias realizadas por diversos especialistas en materia de protección al consumidor sobre los ejes estratégicos de la Política Nacional de Protección y Defensa del Consumidor y las actividades comprendidas en el Plan Nacional de Protección de los Consumidores 2017 - 2020.  

Descárgalo aquí.