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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services. 


Other Goods and Services


  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a consumer of different goods and services. 

Esta publicación es un compendio de las exposiciones sobre buenas prácticas realizadas por representantes de agencias de protección del consumidor y de la Sociedad Civil, en la ciudad de Lima, del 12 al 13 de noviembre de 2012. Este evento fue organizado por el Indecopi y el Compal, de la Unctad.