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Useful Tools
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Today’s new technologies help keep us better informed and interconnected. Below, you will find a directory of consumer tools to make your consumer experience better, no matter where you are in Peru.

Learning about these tools is quick and easy. All you have to do is click on each one of the categories below, depending on your area of interest, to find the most useful tools available to help resolve your questions or complaints, whether you are looking to file them online or in person.

If you have any additional questions, don’t hesitate to contact us at consumidor@indecopi.gob.pe.

Consumer Tools Directory

This Directory is organized by consumer categories, such as goods and services, telecommunications, electricity and fuels, public transportation infrastructure, and water and sewerage, among other categories.

It is easy to use. Just identify the relevant topic and click on each section, where you will find the technological tools available to help improve your experience as a consumer anywhere in Peru. 

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We have a right to be well informed on the conditions and characteristics of the goods and services we wish to acquire.