About Us

Welcome to the Peruvian Consumer Services Website, a virtual platform where you can learn about your rights as a consumer and user of goods and services throughout Peru.

Here, you’ll have easy access to all of the mechanisms made available by different public institutions for you to exercise your rights as a consumer, through questions, complaints, and claims.

This is an initiative of Indecopi, in its role as Peru’s National Consumer Protection Authority, and the members of the National Integrated Consumer Protection System.

Learn more about the members here.