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Your comments and concerns on consumer or utility bills (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) are important. Legislators need to hear from different points of view to make these bills into the best laws possible.

Remember that a consumer bill is a proposed law that seeks to resolve a particular problem experienced by consumers or users when buying goods or acquiring services around the country, as well as improving relations between consumers and providers.

If you have any questions, please email us at consumidor@indecopi.gob.pe.

Submit Your Comments on Bills Currently Before Congress

Here is a list of consumer-related bills disseminated by members of the National Integrated Consumer Protection System. Comments and/or suggestions are currently being received with regard to these bills’ contents, in an effort to improve the protection and defense of consumers’ and users’ rights throughout the country.

This list of bills will be updated as the members of the Integrated System publicly disseminate their proposals throughout the year.

If you have any questions regarding a particular bill, we suggest contacting the institution that is promoting that bill. This will ensure that your comments and/or suggestions are received by the right people. 

 

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Proyectos Normativos

¡Nuevo! Proyecto de Decreto Supremo que aprueba el Reglamento que promueve y regula la implementación voluntaria de programas y productos de cumplimiento normativo en materia de protección al consumidor y publicidad comercial.

¡Nuevo! Proyecto de Decreto Supremo que aprueba el Reglamento del Sistema de Arbitraje de Consumo en el Portal Institucional del Indecopi.

Proyecto de Decreto Supremo que modifica el Reglamento del Libro de Reclamaciones del Código de Protección y Defensa del Consumidor, en el portal institucional del Indecopi. Recepción de comentarios hasta el 14 de abril de 2017. [CONSULTA PÚBLICA CONCLUIDA]

Proyecto de Directiva que regula la delegación de facultades de difusión y educación en materia de protección al consumidor. [CONSULTA PÚBLICA CONCLUIDA]

Proyecto de Directiva que regula los procedimientos en materia de protección al consumidor previstos en el Código de Protección y Defensa del Consumidor. Recepción de comentarios hasta el 20 de marzo de 2017. [CONSULTA PÚBLICA CONCLUIDA]

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Showing 1 - 5 of 6 results.