Skip to Content
  • Sign In

Portal del Consumidor

Datos
Logo

Español

English

  • Home
  • About Us
    • Who We Are
    • National Authority
    • National Council
    • Integrated System
  • Know Your Rights
    • Consumer Code
    • Your Rights
    • Public Utilities
    • Codeco
    • The Consumer’s ABCs
  • How and Where to File a Claim
    • Complaints Book
    • File Your Claim
    • Consumer Service Offices
  • Consumer Arbitration
    • Submit Your Petition
    • Arbitration Courts
    • Participating Providers
  • Consumers’ Associations
    • Get to Know Your Consumers’ Associations
    • Official Registry
    • Users’ Councils
    • Contact Your Consumers’ Associations
  • Services
    • Consumer Guides
    • Inform Yourself and Compare
    • Useful Tools
    • Consumer Rules and Regulations
A-
A+
R
Rules and Regulations
  • Imagen Consumer Laws
  • Imagen Bills
Publications
  • Imagen Telecommunications
  • Imagen Electricity and Fuels
  • Imagen Transportation Infrastructure
  • Imagen Water and Sewerage
  • Imagen Health
  • Imagen Banking, Insurance, and Private Pension Fund Management Companies
  • Imagen Education
  • Imagen Other Goods and Services
Statistics
  • Imagen Consumption
  • Imagen Regulated Utilities
  • Imagen Health
  • Imagen Banking, Insurance, and Private Pension Fund Management Companies
  • Imagen Education
Links of interest
  • Imagen In Peru
  • Imagen Around the World
Frequently Asked Questions
Imagen
Rules
  • Imagen Consumer Laws
  • Imagen Bills
Publications
  • Imagen Telecommunications
  • Imagen Electricity and Fuels
  • Imagen Transportation Infrastructure
  • Imagen Water and Sewerage
  • Imagen Health
  • Imagen Banking, Insurance, and Private Pension Fund Management Companies
  • Imagen Education
  • Imagen Other Goods and Services
Statistics
  • Imagen Consumption
  • Imagen Regulated Utilities
  • Imagen Health
  • Imagen Banking, Insurance, and Private Pension Fund Management Companies
  • Imagen Education
Links of interest
  • Imagen In Peru
  • Imagen Around the World
Frequent questions

INDECOPI, NATIONAL CONSUMER PROTECTION AUTHORITY 

MAIN OFFICES - SOUTH LIMA: Calle De la Prosa 104, San Borja.

NORTH LIMA OFFICE: Av. Carlos Izaguirre 988, Urb. Las Palmeras, Los Olivos.

Business Hours: Monday through Friday from 8:30 a.m. to 4:30 p.m.

Phone: (+511) 224-7777 (Lima) y 0-800-4-4040 (toll free from the rest of the Peru) 

Email: consumidor@indecopi.gob.pe           

 

© 2015 INDECOPI. All rights reserved.

Imagen