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Learn about the different specialized publications available on the duties and scope of competence of the members of the National Integrated Consumer Protection System.

These publications offer detailed information on the activities carried out with the goal of protecting your rights as a consumer and user of goods and services anywhere in the country.

Here, you’ll find information on the latest developments in matters such as regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) as well as banking and finance, education, and other goods and services. 




  • Here, you’ll find the publications (books, magazines, newsletters, etc.) available from those institutions dedicated to protecting your rights as a user of education services.

Esta publicación presenta un análisis de las herramientas requeridas para la identificación y selección de buenas prácticas educativas, así como un compendio de experiencias recogidas en encuentros y concursos regionales en el año 2014. Además de enfatizar la necesidad de seguir consolidando los procesos de innovación educativa en el país.