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Here, you’ll find statistical information on the latest developments in consumer-related matters tied to general goods and services, regulated utilities (water and sewerage, electricity and natural gas, public transportation infrastructure, and telecommunications) banking and financial services, health and education services, and more.

This information contains figures that will help you better understand the results achieved in the activities performed by the members of the National Integrated Consumer Protection System, as part of their efforts to improve the mechanisms and tools for the protection and defense of your rights as a consumer or user of goods and services anywhere in the country.

If you have any questions, be sure to address them directly to the institution that prepared the statistical information of interest to you. 



  • Here, you’ll find the statistics prepared by the institutions responsible for health services nationwide.