There are a range of public institutions that are committed to protecting and defending your rights every time you make a purchase at any business establishment or through an online shopping platform.
Here is a directory to help you contact these institutions, in the event that you have a problem when making a purchase.
Make sure to inform yourself on the steps to take so you can file a complaint or claim against a provider using the Complaints Book, a useful tool for protecting your rights anywhere in the country.
Do you know how and where to file a claim?
It’s simple and easy. We have put together a list of institutions and the systems available for filing your questions, complaints, or claims in the event of any problems you may have when buying a good or acquiring a service at any business establishment or through any online shopping platform, anywhere in the country.