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How and Where to File a Claim

There are a range of public institutions that are committed to protecting and defending your rights every time you make a purchase at any business establishment or through an online shopping platform.

Here is a directory to help you contact these institutions, in the event that you have a problem when making a purchase.

Make sure to inform yourself on the steps to take so you can file a complaint or claim against a provider using the Complaints Book, a useful tool for protecting your rights anywhere in the country. 

Do you know how and where to file a claim?

It’s simple and easy. We have put together a list of institutions and the systems available for filing your questions, complaints, or claims in the event of any problems you may have when buying a good or acquiring a service at any business establishment or through any online shopping platform, anywhere in the country.